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Coca-Cola, Michelin and a shared spirit of Liberté, Egalité, Fraternité?

12 May 2017 | Adam Powell

The new CEO of Coca-Cola, the world’s most valuable brand, has axed the post of Chief Marketing Officer and called on staff to take more risks and not fear making mistakes. Meanwhile Michelin is running a ‘trust experiment’ to reinvigorate its employees after years of paternalistic micro-management.

Mapping and spreading influence

31 March, 2017 | Ali Fisher

Networks matter; whether under attack by a hyper-agile network of cyber-activists using the latest digital media, or needing to convey information to employees, the ability of organizations to identify and visualize meaningful networks can have a significant impact on their success in strategic communications.

What comes first? Content or clicks?

21 March, 2017 | Rhodri Cole

At a media briefing in London this week, GQ’s online editor and its engagement editor gave the audience a peek-behind-the-curtain, sharing insight on how and why the magazine puts great value on exclusivity and escapism for its readers.

The case for organisational restructuring of communications functions

15 February, 2017 | Debbie Parriss 

Do you have the confidence that every message and experience that customers have with your organisation rings true and leaves a positive impression? Can you rely on your employees to reinforce and echo the sentiment and content of your marketing and PR programmes? Does your internal audience even know and understand the messages you are trying to deliver externally and if so, would they support these?

A New Year and New Tones in Storytelling

9 January, 2017 | Amy Johnson

Headlines are full of words like fake, post-truth and fabricated. Politicians and policies are dividing public opinion – and the public. Tools of diplomacy being rewritten overnight.

Changes abound. And it seems that this New Year, comms professionals face a fresh challenge: sharing information in a way that is relevant, compelling, ‘entertaining’ …. and pre-defended.

How to be meaningful in a world full of content

13 December, 2016 | Rhodri Cole

The Economist was founded in 1843 as a publication to promote free trade, in particular to advance the repeal of the Corn Laws (measures enforced in the UK in the 19th century which imposed restrictions and tariffs on imported grain). Today its editorial policy has broadened somewhat and the publication enjoys a worldwide readership of some 1.3 million people. The newspaper has been published on a weekly basis since its foundation but, thanks to today’s online world, it now posts blogs and reports more frequently.

You have to be a good listener to be an effective PR consultant

22 November, 2016 | Debbie Parriss 

I think there’s a bit of a misconception in the world of consulting: that you have to be vocal, assertive and instantly know all the answers to all your clients’ problems in order to be truly successful.

Should CEOs tweet?

14 October, 2016 | Matthew Willis

As the profiles and personalities of our leaders become ever more important assets in corporate reputation, the question on everybody’s lips is: should they jump into social media? Should they tweet? Or should they create and maintain any other social media profile you care to name?

The answer is yes, they should have an account. The real question is how will they use it. 

The connection between emotions and effective advertising

15 September, 2016 | Amy Johnson

The connection between emotions and effective advertising has always been clear. How we react to, engage with, and connect to brands is a capability we can’t deny, lodged deep within our brains. I’m no neuroscientist, but it’s not difficult to understand the link. And it’s always intrigued me.

From boardroom to shop floor: why spread the message?

17 August, 2016 | Rhodri Cole

While trying to get my foot in the door in the field of communications and PR, I balanced gaining work experience in my chosen sector (in a charity and major news organisation) with working in an operational role within a major retail business.

Brexit. Now what? The Top 5 priorities for communication teams.

20 July, 2016 | Matthew Willis

On 23 June the UK rattled Europe and the world as it voted to leave the EU. The result has sent shock waves through the politics and markets on both sides of the Channel.

The show must go on

24 June, 2016 | Amy Johnson

On the night of the “Brexit” vote, I stayed in a Brussels hotel just next to Berlaymont. When I turned in on Thursday night, the results of the vote were not clear. The last thing I saw through my window was a television crew doing a stand-up. By the time I woke up, the results were decisive.

In the right place, at the right time

3 June, 2016 | Amy Johnson

Yesterday I attended the European Business Summit in Brussels in support of one of our clients. Held annually in Brussels, EBS is geared to reach the business community. It’s where business, policy and civil society meet, say the organisers.

Employee Engagement – on trend or heading out of fashion?

12 October, 2015 | Matthew Willis

A few recent experiences have caused me to reflect on the concept of ‘employee engagement’.

The first was this excellently written critique by Larry Myler in Forbes. I’d heartily recommend reading it for yourself, but would summarise it as a cautionary tale of businesses that get so wrapped up in managing the process of engagement, that they forget to concentrate on actually engaging people. Not seeing the wood for the trees, if you like…